FAQ

Welcome to our FAQ section! 

Here, we answer frequently asked questions about Copecto GmbH and our TIMBERCARD. Below, you will find the categories listing all FAQ topics.

Availability

Our world novelty is the the first card body for payment cards crafted entirely from 100% pure wooden layers. It consists of multiple layers of maple wood and paper from sustainably managed and FSC-certified forests in Europe. Other wooden card bodies either do not meet the high international requirements for the payment sector or have a plastic inner core, for example. That's why we are proud of our disruptive new TIMBERCARD as a contribution to sustainability in the payments business.

Raw Materials and Composition

The wood is local and comes from sustainably managed and FSC-certified forests in Europe. 

The first TIMBERCARD is made of maple. Other domestic wood species are also possible, and we are currently working on expanding the range.

The wood currently comes from sustainably managed and FSC-certified forests in Europe. The wood-based paper for the antenna inlays is also FSC-certified.

Around 100,000 TIMBERCARDs can be produced from 1 m3 of logs. In the German forest, this volume grows back in only about a third of a second.
(Source: BMEL - 4. Bundeswaldinventur 2022)

The card body of our TIMBERCARD consists solely of biodegradable materials (wood, paper and bio-adhesive). This clearly distinguishes our card body from conventional plastic cards or from other so called "wooden cards" on the market. Because in these plastic-wood hybrid-cards, the card body often contains a plastic core layer.

The card body is made up of multiple layers of specially modified wood. Unlike hybrid cards, which combine plastic and wood layers in their construction, the TIMBERCARD is composed entirely of wooden layers. These layers are crafted from wood that has been modified exclusively through temperature, pressure, and humidity - without the use of chemicals or plastics. The carrier material for the antennas is also plastic-free, as it is made of normal wood-based paper. 

 

Of course, when TIMBERCARD is processed into a payment card, additional components such as a security chip module, antenna, and magnetic stripe are required to enable full payment functionality. These regulatory and technologically essential elements are the same as those used in all standard payment cards and include small amounts of metals, semiconductors, plastics, and adhesives.

The adhesive is biodegradable and is certified by TÜV Austria as "home-compostable".

Sustainability

Yes, because the card bodies are made of wood and paper bonded with a bio-adhesive. The TIMBERCARDs are therefore completely biodegradable, except of the antenna, the chip and – if present – the printing ink and the magnetic stripe.

According to a current life cycle analysis, the TIMBERCARD has a CO2 footprint that is 45 % lower than a card made of PVC, 43 % lower than PLA and 34 % lower than rPVC.

No, because forests from which wood is regularly removed through sustainable timber harvesting achieve higher volume growth rates per year and finally store more CO2. In addition, the forests in our regions fulfill three main functions that are mutually dependent. Sustainable use of wood and regular care lead to:

  • income for the forest owners
  • preservation of the protective and recreational function
  • stabilization of the forest ecosystem.

Very important in everything: The wood must come from certified and sustainably managed forests.

Trees are felled for the TIMBERCARD but maple wood from sustainably managed and FSC-certified forests in Europe and Switzerland is used exclusively. This means that only enough trees are removed from the forests to ensure that their natural vitality is not restricted and that the wood can grow back quickly. In addition, the quantities required for the wood map are comparatively small: around 100,000 maps can be produced from just 1 m³ of round timber. (To put this into perspective: in German forests, this volume grows back in only about a third of a second).

Technical characteristics

Yes, all technical features such as antenna, chip, magnetic stripe, contact and contactless functionality are identical to conventional cards.

No, the surface is untreated and uncoated. It is a pure wooden surface that is absolutely smooth and closed-pored thanks to our patented modification process - without any chemicals or plastics.

Usage properties

The TIMBERCARD is designed for use with a term of four years. Like all other cards made from different materials, the card has been subjected to extensive ISO-testing and has also gone through the load scenarios according to the Mastercard CQM. 

The card was finally approved by Mastercard on CSI-basis with restrictions on breaking strength and moisture resistance, since wood is a hygroscopic material (reacts to moisture changes) and is more rigid than plastic.

Our TIMBERCARD is more rigid than a conventional plastic card and requires significantly more effort to bend. In contrast to plastic, the card cannot be deformed over very tight bending radii, but then breaks. However, such a load does not occur in normal use and can only be generated willfully with great effort.

No, the TIMBERCARD is made for everyday use. This means that the mechanical and environmental stresses associated with regular use of a card do not affect the wooden card. But one thing is clear: wood is neither plastic nor metal.

Since the card body is made of specially modified, but still natural wood without additional plastic layers, it absorbs moisture to a small extent. However, this effect is significantly reduced compared to normal wood. Short-term exposure to moisture is therefore not a problem, and immediate re-drying leads to complete restoration of the initial condition. It is therefore acceptable for the card body to be briefly wet if it is subsequently dried off.

 

Prolonged exposure to extremely warm and humid climates (>30 °C and > 85 % relative humidity) may cause slight swelling and visual brightening of the card surface. However, this will not affect the function of the card.

 

In general, contact with water should be avoided and the card should be kept in a closed wallet.

Due to the one-sided contact with moisture, the wood expands slightly and – like a bimetallic strip – the card then curves slightly. However, due to our special modification, this effect is greatly dampened compared to an ordinary wooden card. And – once the humidity on both sides of the card has equalized again – the curvature is also completely reversible.

Yes of course. The TIMBERCARD is made for everyday use. This means that the mechanical and environmental stresses associated with regular use of a bank card do not affect the wooden card. But one thing is clear: wood is neither plastic nor metal.

The TIMBERCARD is made for everyday use. This means that the mechanical and environmental stresses associated with regular use of a card do not affect the wooden card.

No special precautions need to be taken with regard to safety against breakage.

In order to avoid bending the card, it should not be stowed away loosely in a damp environment, e. g. individually in a trouser pocket. It is recommended to keep the card in a purse, cardholder or wallet at all times.

If the card nevertheless bends sharply due to incorrect storage, it must not be used in an ATM in this condition. However, contactless or contact-based use with other card readers is not critical. The warping will reduce itself if you keep the card in a dry environment and in your wallet for a long time.